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FAQ
ItzSoGood is an online organic sweet shop specializing in premium, natural sweets. We focus on using A2 Beta casein milk and A2 Ghee to create health-conscious and delicious sweets. Our mission is to offer pure, high-quality, organic sweets with exceptional taste.
Browse our website, add your favourite items to the cart, and proceed to checkout. Just follow the simple on-screen steps to complete your purchase.
No, you can shop as a guest. However, creating an account allows you to track orders, save shipping details, and enjoy faster checkouts in the future.
We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay, for secure and convenient payments.
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package's journey.
We offer standard and expedited shipping. Shipping costs are calculated during checkout based on your location and order weight.
Yes, we currently ship to India, USA, and UAE. We are working on expanding to more regions in the future.
Estimated Delivery Times - India: 3 to 5 business days
Processing times may vary, especially during peak seasons.
We offer a 7-day return policy for unused, unopened items. If your order arrives damaged, please send photos for verification, and we will process a refund once confirmed.
Contact our customer service at info@itzsogood.com or call us at +91 6374839909 with your order number and reason for the return. We will provide return instructions.
We apologize for any inconvenience. Please contact us within 7 days of receiving your order, and we will arrange a replacement or refund.
Please contact us immediately if you need to cancel or modify your order. While we process orders quickly, we’ll do our best to assist if the order hasn’t shipped yet.
Yes, we offer gift wrapping and personalized message options during checkout.
We frequently offer promotions and discounts. Sign up for our newsletter and follow us on social media to stay updated on the latest deals.
Yes, we use industry-standard encryption to ensure your personal and payment details are secure. For more information, check our Privacy Policy.
Yes, we provide bulk pricing for large orders. Please contact us at info@itzsogood.com for details on wholesale opportunities.
Enter your promo code in the designated field at checkout, and the discount will be applied to your order total.
Click "Forgot Password" on the login page, and we'll send you an email with instructions to reset your password.
We value your feedback! Feel free to email us at info@itzsogood.com or fill out the feedback form on our website.
Currently, our products are only available online through our website.
Yes, we are committed to sustainability and offer eco-friendly products. Look for the "Eco-Friendly" label on select product pages.